Getting detailed information about install failures

Discussion of issues in the product installation

Getting detailed information about install failures

Postby joelh » Tue Jul 09, 2013 11:37 am

To get more detailed info about installation failure do the following.

You extract the Windows installer file PowerPointAddInSetup.msi from the Speech-Over exe file (it is really a zip file) with WinZip and put it in a folder say C:\SpeechOver\PowerPointAddInSetup.msi

Now do installation by command line,

To enter the command ine first do Start/Run/Cmd and then enter:

msiexec /i "C:\SpeechOver\PowerPointAddInSetup.msi" /L*V "C:\temp\SpeechOverInstall.log"

where C:\SpeechOver is the folder where you extracted the installer zip to, and contains the installer file PowerPointAddInSetup.msi. The log is written to C:\temp in this example

The log should contain details about the failure.

For more info about producing a log file of the installation see http://www.advancedinstaller.com/user-guide/qa-log.html

Joel
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./cache/ is NOT writable.